Shipping Policy

Thank you for choosing Aladdinschest.com for your purchase. This Shipping Policy provides important information regarding the shipping and delivery of our products. Please review this policy carefully before placing your order.

Shipping Locations

Currently, we offer shipping services to addresses within India and Australia. Will soon be introducing USA, CANADA, and Europe.

Order Processing Time

a. Order Confirmation: After placing an order on our website, you will receive an order confirmation via email. This email will contain details of your order, including the products ordered, shipping address, and contact information.

b. Order Processing: Our aim is to process and ship orders as swiftly as possible. Please allow 5-8 business days for order processing and preparation for shipment. During peak seasons or promotional periods, processing times may be slightly extended.

Shipping Methods

a. Shipping Partners: We collaborate with trusted shipping partners to ensure the secure and timely delivery of your order. The choice of shipping carrier depends on various factors, including the destination and package size/weight.

b. Estimated Delivery Time: The estimated delivery time is determined by the shipping method selected during checkout and the destination address. Please note that this estimate is approximate and may be subject to unforeseen delays beyond our control, such as customs clearance or extreme weather conditions.

Shipping Charges

a. Shipping Fees: Shipping fees are calculated based on the total weight, dimensions, and destination of your order. You will see the shipping charges displayed during the checkout process, allowing you to review them before confirming your order.

b. Customs and Duties: International orders may be subject to customs fees, import duties, taxes, or other charges imposed by the destination country. These additional charges, if applicable, are the recipient responsibility and may vary depending on the country customs policies. Please consult your local customs office for further information.

Shipment Tracking

a. Shipment Tracking Information: Once your order has been shipped, we will provide you with a shipment tracking number and a link to track your package. This information enables you to monitor the status and progress of your shipment.

b. Delivery Notifications: Depending on the shipping carrier and service, you may receive delivery notifications via email or SMS, including estimated delivery dates and any updates or changes to the delivery schedule.

Shipping Issues and Support

a. Shipping Errors or Damages: In the unlikely event that you receive a damaged or incorrect item, please promptly contact our customer support team. We will work with you to resolve the issue and arrange for a replacement or refund, as needed.

b. Delivery Issues: If you encounter any delivery-related problems, such as a lost package or delivery attempt failure, please inform us without delay. We will assist you in resolving the matter by liaising with the shipping carrier and providing necessary support.

Contact Us

For inquiries or concerns regarding our Shipping Policy or the shipping process, please reach out to us using the following details:

Email: [email protected]

We are dedicated to ensuring a positive shopping experience for you and will do our utmost to address any shipping-related questions or issues.